GTC

Terms and Conditions (T&C) – Wrangler Jeep Safari / Guided Jeep Tours

**1. Scope
**These Terms and Conditions apply to all guided jeep tours offered by Wrangler Jeep Safari in the context of the "Wrangler Jeep Safari". By booking, participants accept these conditions as binding.

2. Participation Requirements & Safety

Minimum age for passengers: 3 years (properly secured).
Minimum age for drivers (self-drive option): 21 years, with a valid Class B driver’s license held for at least 2 years.
Participation is at one’s own risk.
A good general state of health is required. Individuals with health issues—especially cardiovascular conditions, spinal or joint problems—participate at their own responsibility.
Participants must notify the tour guide in advance of any health limitation, especially:
– pregnancy,
– skeletal surgery (including implants),
– surgery to tendons, ligaments, or muscles of the musculoskeletal system within the last six months.
The provider reserves the right to exclude participants if a risk to their safety or that of others cannot be ruled out. If health issues are concealed, the provider assumes no liability for resulting consequences.
Alcohol or drug use is strictly prohibited; violations result in immediate exclusion without refund.
Participation in the safety briefing is mandatory; no briefing = no tour participation.
Spanish road traffic regulations apply. Drivers must wear sturdy footwear.
Positioning and route must be strictly followed as instructed by the guide.

3. Booking & Payment

Bookings can be made online, by phone, or on-site.
The contract becomes binding upon booking confirmation.
Full payment must be made before the tour.
For group bookings, the contracting party is jointly liable for all participants’ payments.

4. Cancellation by Participant

Cancellations must be made in writing.
Cancellation fees apply as follows:
– Up to 14 days before the tour: 15%
– 13–7 days before the tour: 50%
– From 6 days before or in case of no-show: 100%
Rebooking is possible subject to availability, but not guaranteed.

5. Cancellation, Postponement & Changes by Provider
The provider reserves the right to cancel a tour for safety or organizational reasons (e.g., severe weather, official restrictions, technical issues, force majeure). In such cases, either a replacement date or a full refund will be offered; no further claims (e.g., damages or expenses) are permitted.
The provider may also combine tours or reschedule timings in consultation with participants when necessary.
The tour guide may adjust the route at any time for safety or situational reasons. No refund or price reduction is given for route changes.

6. Liability

Participation is at your own risk.
The provider is only liable in cases of intent or gross negligence.
No liability is accepted for accidents, damages, or losses caused by participants or third parties unrelated to the provider.
Drivers are fully liable for improper vehicle operation.
A liability insurance policy covers all vehicles used – this does not replace participants’ own accident insurance.

7. Conduct During the Tour

The guide’s instructions are mandatory.
Straying from the designated route is prohibited.
Driving off-road or through protected areas is strictly forbidden.
Respect for other participants, animals, and the environment is of utmost importance.

8. Image Rights
During the tour, the provider or authorized personnel may take photos and videos featuring participants. Such media may be used without compensation for internal documentation and external marketing (e.g., website, social media, print), provided participants have been informed and not objected before the tour.
Participants may object to the creation or use of certain or all images in writing before the tour begins; objections after publication can only be honored if the media have not yet been released.

9. Data Protection
Personal data is processed in accordance with legal requirements and not shared with third parties. A detailed privacy policy is available at www.jeep-safari.com or can be provided in paper form upon request.

10. Jurisdiction and Governing Law
All legal relationships between participants and the provider are governed by the law of the Kingdom of Spain, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction, to the extent legally permissible, is the provider’s registered office.
Mandatory consumer protection rules in the participant’s country of residence remain unaffected.

Right of Withdrawal for Consumers

Right of Withdrawal

As a consumer, you have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is 14 days from the date of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Wrangler Jeep Safari, [Address], Email: [Email address]) of your decision to withdraw from this contract by means of a clear statement (e.g., by email). You may use the model withdrawal form provided below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply if the contract relates to the provision of leisure services for which a specific date or period of performance is provided (§312g Abs. 2 No. 9 BGB).
This includes, for example, booked tours for a fixed date.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Wrangler Jeep Safari
[Address]
Email: [Email address]

I hereby give notice that I withdraw from my contract for the booking of the following tour:
– Booked on: [Date]
– Name of consumer: [Name]
– Address of consumer: [Address]
– Email address: [Email]
– Date:

Special Terms and Conditions for Corporate Clients & Team Events – Wrangler Jeep Safari

These special terms apply in addition to the General Terms and Conditions (GTC) for bookings made by companies, agencies, or group organizers in the context of corporate outings, team-building events, incentive trips, or other group bookings.

1. Contractual Relationship and Point of Contact

The contracting party is the booking company (hereinafter referred to as the “Client”).
The Client shall designate a responsible contact person for communication, planning, and execution at the time of booking.
Participation of individual employees takes place within the scope of the group contract concluded between the Client and the Organizer.

2. Participant List and Data

A complete participant list with first and last names must be submitted no later than 5 working days before the event begins.
For drivers (in self-drive tours), the driving license class and the date of issue must also be provided.

3. Special Payment Terms

Corporate clients may pay on invoice (by individual agreement).
Invoicing occurs upon order confirmation. A 50% deposit must be paid within 7 working days after invoicing. The remaining balance is due no later than 3 weeks before the event date.
In the event of late payment, the Organizer reserves the right to withdraw from the contract or refuse to carry out the event. Any cancellation fees remain unaffected.

4. Customization & Special Requests

Individual adjustments to the route and schedule – such as additional stops (e.g., picnic or photo stops), moderation, or thematic focuses – are possible upon prior agreement. Additional costs may arise depending on the effort involved.
Specific requests such as team tasks, vehicle branding, or professional photo packages are available on request for an additional charge.
Individual arrangements and special services are only binding if confirmed in writing by the Organizer.

5. Cancellation & Rebooking

Deviating from the general GTC, the following cancellation conditions apply to corporate bookings:
- Up to 30 days before the event date: 50% of the agreed total price.
- From 29 days before the event or in case of no-show: 100% of the agreed total price.
Rebooking: A rebooking is possible up to 15 days before the event date for a processing fee of 10% of the total price, but at least €100 – subject to availability.

6. Weather-Related Execution & Risk Coverage
The event generally takes place in all weather conditions unless the Organizer cancels it due to safety concerns (e.g., severe weather warning, heavy rain with safety risks). In such cases, a replacement date will be arranged together.
Cancellation by the Client due to unfavorable weather conditions (e.g., rain, wind, cooler temperatures) does not entitle the Client to a refund or free rebooking.
It is the Client’s responsibility to arrange appropriate event cancellation insurance to cover such risks.

7. Punctuality & Time Management

The Client is responsible for ensuring all participants arrive on time at the agreed meeting point.
Delays of more than 20 minutes may result in a shortened tour with no entitlement to a refund.
In the case of significant delays, the Organizer reserves the right to cancel the tour at the Client's expense.

8. Alcohol/Drugs & Conduct

Alcohol and drug consumption before or during the tour is prohibited.
Participants who appear intoxicated or behave inappropriately may be excluded from the event.
In such cases, no refund will be given. The Organizer may terminate the event for safety reasons.

9. Language & Communication

The event is conducted in German by default and can be offered in English upon request.
The Client ensures that all participants can communicate effectively in the chosen language.

10. External Service Providers

The involvement of external service providers (e.g., photographers, caterers) by the Client requires prior coordination with the Organizer.
The Organizer assumes no liability for the services of third parties.

11. Third-Party Additional Services

Additional services such as transfers or BBQs are provided by third parties and are contracted and invoiced in the name of the respective provider.
The Organizer is not liable for these services.

12. Liability and Duty of Care

The Client ensures all participants are informed of participation requirements, health requirements, and behavior guidelines.
The Client is jointly liable for damages caused by grossly negligent or intentional misconduct of participants.
The Organizer's liability is limited to the foreseeable, typical contractual damages, except in cases of intent or gross negligence. Liability for lost profits, indirect, or consequential damages is excluded.

13. Insurance and Event Risk

The Organizer has business liability and vehicle insurance.
Additional event-related insurances (e.g., cancellation, weather risks) may be arranged by the Organizer or independently by the Client upon request.

14. Confidentiality and Data Protection

Participant data is used solely for the purpose of event execution.
Individual confidentiality agreements (e.g., for executive events) can be arranged if necessary.

15. Image Rights and Usage

During team events, photo and video recordings may be made by the Organizer or authorized third parties, where participants may be partially or fully recognizable.
These recordings may be used free of charge for internal documentation and external marketing purposes (e.g., website, social media, print).
Participants will be informed about this before the tour begins.
By participating in the event, the Client and each participant implicitly agree to the described usage.
If the Client or any participant wishes to opt out of specific or general use of photos/videos, this must be communicated in writing before the event starts.
A subsequent objection can only be considered if the respective materials have not yet been published.
Upon request by the Client, all photo/video recordings can be waived entirely.

16. Technical Malfunctions / Vehicle Availability

• In the event of a technical malfunction (e.g. engine or mechanical failure) during the tour, the organizer will make every effort to provide a replacement vehicle or alternative transport option.
• A temporary interruption or change in the route due to such a malfunction does not entitle participants to a refund or compensation.
• The number of available vehicles may vary due to maintenance or unforeseen repairs. The organizer reserves the right to adjust the group or vehicle distribution accordingly.

17. Number of Participants and Deviations
• The agreed number of participants serves as the basis for pricing, vehicle allocation and tour planning.
• A subsequent reduction in the number of participants (e.g. due to no-shows on the day of the event) does not entitle the client to any refund or price reduction.
• The client remains fully liable for the agreed total amount, even if fewer participants attend.
• An increase in the number of participants is only possible with prior written agreement from the organizer.

Note: These Special Terms are an integral part of the contract for corporate clients and take precedence over the General Terms and Conditions in case of conflict.